Privacy Notice

Kestaani Language Solutions SA

Effective Date: December 16, 2022

Introduction:

Kestaani Language Solutions SA ("Kestaani", "we", "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website ("Website") or use our services ("Services"). We comply with the General Data Protection Regulation (GDPR) and other applicable European Union data protection laws and regulations, as well as those of the United States of America and Mexico.

Information We Collect:

We collect various types of personal data from you, including:

Personal Identifiers: Names, email addresses, phone numbers, mailing addresses, IP addresses, social media handles, and other unique identifiers.
Online Identifiers: Browsing information, cookies, user location data, and device information.
Commercial Information: Billing and payment information, transaction history, and marketing preferences.
Special Categories of Data (Optional): Health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, and trade union membership (only collected and processed with your explicit consent).

How We Use Your Data:

We use your data for the following legitimate purposes:

Providing and Improving our Services: fulfilling contracts, managing accounts, delivering translations and localization services, and responding to inquiries.
Personalization and User Experience: tailoring content and offerings based on your interests and preferences.
Marketing and Communications: send you relevant marketing materials, newsletters, and promotional offers (with your consent).
Analytics and Improvement: analyzing website traffic, user behavior, and service performance to improve our offerings.
Legal Compliance: fulfilling legal obligations, resolving disputes, and enforcing our terms of service.

Legal Basis for Processing:

We rely on the following legal bases for processing your data:

Consent: for activities like sending marketing materials or processing special categories of data.
Contractual Necessity: fulfilling our obligations under service agreements.
Legitimate Interest: improving our services, offering relevant marketing, and ensuring website security.

Third-Party Sharing:

We may share your data with trusted third-party service providers who help us operate our Website and Services, such as data centers, web hosting providers, translation tools, and analytics platforms. We ensure these providers practice appropriate security measures and only process your data for authorized purposes.

Data Security:

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.

Your Data Subject Rights

Under the GDPR, you have certain rights regarding your data, including:

Right to Access: you have the right to access your data held by Kestaani.
Right to Rectification: you have the right to request correction of inaccurate or incomplete data.
Right to Erasure: you have the right to request deletion of your data under certain circumstances.
Right to Restriction of Processing: you have the right to restrict our processing of your data.
Right to Data Portability: you have the right to receive your data in a portable format.
Right to Object: You have the right to object to our processing of your data for certain purposes, including direct marketing.

You can exercise these rights by contacting us at privacy@kestaani.com

International Data Transfers:

Your data may be transferred to and processed in countries other than where you live, including the United States, Mexico, Argentina, Guatemala, and the European Union. These countries may have different data protection laws than your home country. We will take appropriate safeguards to protect your data when transferred to another country, such as standard contractual clauses.

Cookies:

We use cookies and similar technologies to collect and store information about your use of our Website. You can manage your cookie preferences through your browser settings.

If you have any questions about this Privacy Policy or your data subject rights, you can contact us at privacy@kestaani.com

If you have any questions, comments, or concerns about this Privacy Notice, contact us through any of the following:

Kestaani Language Solutions SA -

Avenida Insurgentes Sur 1388-PH, Actipan
Benito Juárez, CP 03230, Ciudad de México

Email at: privacy@kestaani.com

Privacy Officer - Legal Department -
Email: privacy@kestaani.com T: +52-55-8649-0323

For all California Consumer Privacy Act inquiries and Consumer Rights Requests: Please either email privacy@kestaani.com or phone: +52-55-8649-0323

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website at https://www.kestaani.com/privacy/

Home

Privacy Notice

Kestaani Language Solutions SA ​

​

Kestaani Language Solutions SA